[continues rant]
I just filled out a long claim form at the Transitlink
website.... but when I submitted it, I got an Error: CONFIRMATION
CODE NOT PROCESSED message!
Then when I resubmitted it, they said that it was a multiple
submission and refused to give me a confirmation code!
In pure fury, I wrote an ultra-long email to them demanding
immediate action.
Seriously, what are the odds that they'll get back to me? I'm
thinking that they'll just laugh at me and shrug me off as another
whining customer.
[/rant]
they'll likely ignore you till you go away. probably not because
they want to but because they are ordered to do so by senior
management.